To get a just-right fit for your sandals, follow the instructions below. And if you need more help, feel free to reach out to our Customer Happiness Team at 303.447.3100 or support@xeroshoes.com
For all of our sandals, you want to aim for “snug but comfortable.”
Z-Trek and Z-Trail sport sandals
Cloud, Genesis (and Venture) huarache-style thong sandals
Veracruz sandal
Shortening the laces on the Cloud, Genesis (and Venture)
If you tighten your heel lacing and end up with “too much lace”, you can shorten the laces by following these instructions:
Fostering honest and responsive relationships between businesses and consumers.
If you somehow manage to wear through the outsole on your Xero Shoes, we will replace them for a nominal shipping & handling fee.
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